Managing Your PayOffline Transactions
Pending Transactions
When your customers place an order on your website and selects PayOffline as the payment method, PayOffline will produce an invoice for them to print out.
The order details are recorded within the PayOffline system as pending. Orders will remain in a pending state until they have been paid or have expired.
To view all of your pending PayOffline transactions, simply log into the Administration centre and go to the Transaction Pending page.
Figure 1. Pending Transactions table
Completed Transactions
When your customer makes a payment at the payment outlet, PayOffline are notified the next day, we will then send a payment received email and a callback if you have provided a callback URL.
The transaction is changed from the pending state to the completed state. All completed orders can be viewed from the Completed Transactions page of the Administration Centre.
Figure 2. Completed Transactions table
You can view transaction information by clicking the Details link for the relevant transaction in the Completed Transactions table.
Figure 3. Completed Transaction Details view
Expired Transactions
If the customer does not make payment before the expiry date, PayOffline will send you a payment expiry email and a callback if you have provided a callback URL.
The transaction is changed from the pending state to the expired state. All expired orders can be viewed from the Expired Transactions page of the Administration Centre.
Figure 4. Expired Transaction table
Setting Expiry date for orders
Click on the 'Transaction Settings' option under the 'Your Account' menu of the Administration Centre.
Specify the appropriate expiry days in the expiry days text box. Click the "save expiry days" button to apply the change (see Figure 3).
Figure 3. Transaction Settings